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Additional Policies and FAQs
Refunds and Exchanges
Shipping
Payment
How to contact Krissie Lyn Kreations
Multiple Purchases
Additional Policies and FAQs
All of our items are hand-made the day you order them. What you see on our site are samples. The herbs in the Eye Pillows and Dream Pillows are freshly put in the day you order them.
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Refunds and Exchanges
RETURN POLICY: I take every measure to carefully package your items to protect them during shipping. However, I can not be held responsible for items that have been damaged during shipping. I use UPS Ground for shipping within the U.S.A. Shipping charges can not be refunded.
Please e-mail us immediately if something is damaged or not received at: krissielynkreations@kristineknowlton.com
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Shipping
Orders are generally shipped within 1 week of payment being received and is shipped within the United States through UPS. Please let me know if you choose to use a different shipper. Rune Stones and other mystical items may take 2-6 weeks to arrive.
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Payment
I accept payment through Paypal, Google, by sending a money order, cashiers check or personal check. No Order will be processed until payment has been received and cleared. Please make money orders and checks out to: Kristine Knowlton 555 Shore Road Apt 54 Somers Point, NJ 08244
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How to contact Krissie Lyn Kreations
If you would like to request specific size, color or design, please enter "Special Order" as the subject. Send e-mails to: krissielynphotos@kristineknowlton.com Also, if there are any shipping issues such as damages or the wrong item, please send an e-mail immediately to: krissielynphotos@kristineknowlton.com.
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Multiple Purchases
Shipping will be combined.
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